On Hold Solutions


 

Our products and services are marketing tools that help you cultivate pleasant commercial relationships. A hold message delivers the attributes and values of your business as effectively as a business card or letterhead. With this in mind, our writers choose the elements that will best represent your business in a hold message with an attractive voice and background music.

 

Our on hold messaging software has no contracts or monthly fees and you can download them instantly after completing our easy checkout process! We'll provide you with recordings in mp3, wav or CD format.

 

Music On Hold

Music will improve your client's on hold experience. While you take care of them, your clients will enjoy ad-free custom on hold messages and music, instead songs or radio shows that may not be of the their liking or may even be against the law.

 

Custom Hold Messages

Our custom hold messages can be up to 4 minutes and up to 300 words long. Usually, we break down longer messages into 8 brief segments. This allows us to keep the time well balanced between script and music, a result more pleasant for the listener.

Our package includes licensed music, text and professional voice over. Check out our combined services for even more affordable prices! You may download your Spot on Hold custom message to your player or use our easy to install system!

For custom on hold messages, we'll contact you and gather the necessary information to help your business stand out. In addition, we'’ll review your website'’s content and even do industry research. This is how we create your personalized hold message. Place your order here!

 

Interactive Voice Response (IVR)

IVR or Interactive Voice Response allows you to use your company's phone to offer information 24/7. You can incorporate it into your hold message to make the phone experience even better. We recommend you use it to offer information services during your high call volumes.

Our writers will gather and organize the information you wish to include in your IVR. Once the script is approved, a professional voice over artist will record the audio with a clear and modulated voice.

 

Audiobook

At Spot on Hold we transform your instruction manuals, corporate information, classes, self-help messages, literary creations and all written material into a recorded narration. Our voice over professionals will not just read some lines, but they add dynamism, grace, drama, freshness, intrigue or any special tone required by each copy. This is the way we transmit the message that may also include licensed music.

Audiobooks are an inexpensive and pleasant way to educate, while also being easy to download. We'll send your audiobook in Mp3, CD format or tape, so you can listen to it while you go about your daily activities.

 

Translation

Our team of professionals will translate your scripts from English to Spanish and from Spanish to English. Our prices are very competitive!

 

Product Packages

Combine products and services and save! Visit our online store and choose a package to get your office ready. Not on the list? No problem! Contact us!

We provide you with recordings in CD, MP3, WAV and other known formats, so there is no need to sign any contracts or pay monthly fees.

 

Statistics

  • 70% of calls received through your phone system are put on hold.

  • 88% of callers prefer a message on hold to any other method.

  • Approximately 60% of calls on hold without a message system are abandoned.

  • 30% of callers who hang up never call again.

  • 16% to 20% of callers will shop based on something they heard on the hold message.

  • The majority of business-client relationships are established and maintained using the phone.

  • An executive may spend 15 minutes on hold daily.

  • Many consumers initiate their shopping on the phone.

For more information, please contact us at: info@spotonholdusa.com
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